One-time Text Messages

A one-time text message is not marketing, you can only send the requested information by the customer once. These are commonly used for account notifications.

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The below is a step-by-step guide on how to setup a one-time message via settings notifications:

Settings Notifications

1. Navigate to Settings > Notifications

2. Add a new notification

3. Select the event that will trigger the notification and click Next. For more info, see Notification Events

4. Enter a unique and easy to understand event name
   Note: the fields may vary based on event type, enter all required information

5. Select whether to require customer opt-in.
   By requiring opt-in, a person must have consented to marketing messages and be double opted-in to receive the text message upon event.

6. Select the to medium (email or text message) of the notification — in this use case, you will select Text message

   Note: Medium options will only be displayed in the dropdown if the integration is enabled.

7. Enter your one-time text message content. For more info, see Text Message Compliance

8. Review and Create your new notification
   Notifications may take up to 10 minutes to start sending.