Store Settings

Your Store Settings is a cental place to view and manage all your store details in your account.

Stores are defined as the places where a member visits, makes purchases, earns points, or redeems offers. These activity types are associated with the store at which the event occurs. Members have the option to select a favorite store, allowing for targeted marketing tailored to their preferred shopping location. Many of your program insights can be filtered by your member’s favorite store details.

Things To Know

• Stores cannot be deleted; this preserves any transation or member’s favorite store data associated with the store.

• Updates to a store’s number may break your POS, e-commerce, or marketing integrations. Whenever making updates to the store details, also update all your integrated platform providers to ensure the mapping of the store numbers match and the connected integrations are not broken.

• Existing store details can be edited and repurposed by an Admin or Marketing Manager user; however, this will impact past data associated with the store. For example, if “Store A” details are updated to the new labeling of “Store B”, going forward all of “Store A” past data will be associated with the new label of “Store B”. If you have any 3rd-party marketing integrations, any prior synced member store preferences will not be updated when a store label changes in the Spendgo system. A member’s store preference will only update to 3rd-party providers when a member makes an update to their account.

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Create A New Store

You must be an Admin or Marketing Manager user to create a store.

1. Navigate to your Dashboard Settings / Stores.

2. Click + Create New Store button.

3. Enter the store details. See Store Details below for more information.

4. Click Save.

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Manage Your Store Settings

You must be an Admin or Marketing Manager user to create a store.

1. Navigate to your Dashboard Settings / Stores.

2. In the store row, click Manage / Edit to edit your store details.

3. Enter the store details. See Store Details below for more information.

4. Click Save.

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Store Details

Field	Description
Store Name	The store name is visible to your members. Most often they will see the store name on digital transactions, in their activity feed, and their favorite store preference.
Store Number	The store number is a unique alphanumeric code for the store. It's important that your store numbers are in sync across your Spendgo integrations for orders and/or loyalty to work properly.
Street Address	Street address of the store location.
City	City of the store location.
State/Province	State/Province of the store location.
Zip/Postal Code	Zip/Postal Code of the store location.
Store Phone Number	Store phone number at the store location.
Status	Store status values are: • Open for when the store is live and open. • Closed for when the store is permanently closed. • Active Hidden for when the store is visible in your Dashboard (most often for testing purposes), but not visible to your members. • Inactive for when the store is temporarily closed and has a planned reopening. Inactive store data is hidden from the Insights data and from participating in new campaign offers.
Discount Code Override	The Discount Code Override allows Admin and Marketing Manager users to override the campaign discount codes on a store-level. For example, if Store A's Discount Code Override is set to "DISCOUNT A", and an offer was created with the discount code of "DISCOUNT ALL", at Store A, the discount code of "DISCOUNT ALL" will be overridden and uses the "DISCOUNT A". This is most commonly used when a store has a unique POS system where there is discount code variation between stores. Note: only one (1) Discount Code Override value can be set per store.