Branding Your Progarm
Personalize your online member experiences with the power of Spendgo, while keeping your brand at the forefront.
Things To Know
Changes to your branding may take up to 4 hours to show.
For more customizations, we recommend using our Member APIs. Contact your Customer Success Manager for more details.
How-to Update your Branding
Go to Settings / Branding.
Upload your images and enter your program details in each section—Logos, Sign-In Site, Sign-Up Site, and Member Portal—that you want to display in your Member's online experience powered by Spendgo. See below for more details on Branding Configurations.
Click Save in each section before clicking into the next.
View your changes in your live site.
Note: changes may take up to 4 hours to show.
Branding Configurations
| Configuration | Details | Example |
|---|---|---|
| Logo Image |
Your logo image must be a PNG file and will appear at the top of your Sign In and Sign Up forms. File type: PNG Dimensions: 320 px wide x max. 500 px height While the maximum height allowed is 500 px, we advise against exceeding this height as it may cause your form to be pushed below the browser fold if the image is too tall. |
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| Square Logo Image |
Your square logo image must be a JPG file and will appear in Spendgo generated email notifications — such as, the Create Account Verification, Spendgo Welcome and Password Reset. File type: JPG Dimensions: 150 px wide x 150 px height |
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| Background Image |
Your background image must be a PNG file and will appear in your Spendgo Sign In and Sign Up Sites. You may upload a different background image to each section.Use the Background Image Template to avoid any cropping. File type: PNG Dimensions: 1500 px wide x 1500 px height |
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| Header Text |
The Header Text is optional text that can be shown at the top of your Sign In and Sign Up Sites. Different Header Text can be configured in each section. This is commonly used to provide more context to your customers before signin in or up. |
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| Footer Text |
The Footer Text is optional text that can be shown at the bottom of your Sign Up Site. This is commonly used to provide more privacy and term detail or links to your customers in the sign up process. |
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| Email Opt-In |
With the Email Opt-In Configuration, you have the option to display or conceal the email opt-in checkbox in your sign-up form. Additionally, you can input custom terms and conditions to be presented as the agreement for subscribing to your program emails. When enabled, the checkbox is default checked in the form, for further customization please contact your Customer Success Manager. |
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| Text Opt-In |
With the Text Opt-In Configuration, you have the option to display or conceal the text opt-in checkbox in your sign-up form. Additionally, you can input custom terms and conditions to be presented as the agreement for subscribing to your program's text messages. When enabled, the checkbox is always default unchecked in the form. |
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| Banner Image |
Your banner image must be a PNG file and will appear to members who are logged in to your Member's Portal. File type: PNG Dimensions: 1440 px wide x 462 px height The Banner Image will automatically adjust its size to cover the entire top part of the page. The maximum height allowed for the Banner section is 280 px. However, keep in mind that the image might appear cropped in different web browsers. For best results on desktop and mobile devices, use the Banner Image Template to avoid any cropping. |
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| About |
The About section is where you can share links or provide an overview of your program and brand with your Members. It's a great place to let them know more about what you offer and who you are! |
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Add a Transaction to Your Account
You can upload and view receipts with your favorite loyalty programs powered by Spendgo. When you upload a receipt to your account, any points earned on the order will be automatically added to your account. You must also be logged into your Spendgo Member Account for the applicable brand to claim your receipt.
There are 2 ways to identify your receipt and upload it — with an order number or a receipt code.
Upload with an Order Number
Use your order number (also known as the transaction number) to upload a receipt.
Login to the member portal with the brand your purchase was made.
On the far right, click the + Add points button.
Select Order Number.
Enter the Order Number.
How the Order Number appears on your receipt can vary per store/brand (some brands call it a Check#). Often, it is prefaced with a “#”.
In some cases if there are preceding zeros (ex. 0066 or 0123), you may need to exclude zeros when inputting your order number.Enter the date of purchase.
Enter the purchase total.
Click Upload.
Upload with a Receipt Code
At some stores, a receipt code is printed at the bottom of the receipt. If you have a receipt code, use these steps:
Login to the member portal with the brand your purchase was made.
On the far right, click the + Add points button.
Select Receipt Code.
Enter the 10-digit receipt code.
A Receipt Code is a printed 10-digit code at the bottom of your receipt. The format is AA#AA-AA#AA.Enter the date of purchase.
Click Upload.