Spendgo 3/2/21 Spendgo 3/2/21

Notification Placeholders

Spendgo offers placeholders for dynamic information. Place the placeholder within your message to add personalized or dynamic content. The following list outline all the available placeholders to you.

Placeholders are currently supported in the Emma and Mailchimp email integrations.

  
    Placeholder Name
    Description
    Example
  

    event_name
    The name of the event
    offer_earned
  

    campaign_id
    The associated campaign id with the event
    12345
  

    created_at
    The UTC timestamp of the event
    2020-06-10T00:00:00Z
  

    event_source
    The source of the event
    spendgo.com
  

    event_store_code
    The store code where the event took place
    99999
  

    spendgo_id
    The member's unique Spendgo id
    1234567890
  

    first_name
    The member's first name
    Sophia
  

    last_name
    The member's last name
    Smith
  

    dob
    The member's date of birth
    1998-11-12
  

    gender
    The member's gender
    F
  

    postal_code
    The member's postal_code
    90210
  

    favorite_store_code
    The member's favorite store code
    99999
  

    email
    The member's email
    email@example.com
  

    phoe
    The member's phone number
    5555555555
  

    sms_optin
    The member's text message subscription status
    true
  

    email_optin
    The member's email subscription status
    true
  

    password_reset_link
    The member's unique password reset link generated upon request to reset password
    https://my.spendgo.com/abc123
  

    loyalty_status
    The member's loyalty status
    activated
  

    loyalty_units
    The loyalty program units are either "points", "stamps" or "visits"
    points
  

    balance
    The members loyalty balance in points, stamps or visits
    40
  

    next_reward_at
    The unit threshold to the next reward
    50
  

    next_reward_at
    The number of units till the next reward
    10
  

    reward_name
    The name of the reward linked to event
    $5 Off
  

    reward_code
    The promo code associated with the reward linked to event
    WELCOME
  

    reward_expiration
    The reward linked to event expiration UTC timestamp
    2020-07-10T00:00:00Z
  

    reward_value
    The value of the reward in points (when applicable)
    50
  

For more details on how to use placeholders within your templates, please review your provider’s guides as implementation will be different per platform.

For Emma

See Emma Placeholder Syntax

[%placeholder_name%]

If your content includes:

Congrats, you’ve earned [%reward_name%]!

When a $5 Off reward is earned your recipient will see, “Congrats, you've earned $5 Off!”

For MailChimp

See MailChimp API Merge Tags

*|EVENT:placeholder_name|*

If your content includes:

  Congrats, you've earned *|reward_name|*!

If your content includes:

Congrats, you’ve earned *|EVENT:reward_name|*!

When a $5 Off reward is earned your recipient will see, “Congrats, you've earned $5 Off!”

Spendgo 10/19/20 Spendgo 10/19/20

Requested Password Reset

When a member requests a password reset, they must provide their account email through the Member Portal forgot password page or through the Spendgo APIs. Once this request has been submitted, the member will be sent a password reset link that directs them to provide and confirm their new password.

You have the option to define how a member can receive their password reset link — either by Spendgo’s default email notifications, text notifications, or your third party email integration.

Via Default Spendgo Email

No setup is required, this is automatically enabled using the Spendgo template and sent from ‘donotreply@spendgo.com’.

Via Text Notification

In the Spendgo dashboard you can enable the Requested Password Reset text notification:

Navigate to Settings > Notifications
Create a new notification
Select the notification type Requested Password Reset and click Next Step
Enter a unique Event Name
Define whether to require opt-in for members.
Note: We recommend to leave require opt-in turned off; you will want all requests to receive this one-time notification.
Select your medium as Text
Enter in your text message content and click Next Step. For more info, see Text Message Compliance
Note: The unique reset password link is automatically appended to the end of each member’s message on send. A placeholder link "https://my.spendgo.com/p/placeholder" is displayed in the UI.
Review and confirm by clicking to Create your notification

Via 3rd-Party Email Notification

The benefit of using your email integration is to send the link within your own template and from your own domain. In the Spendgo dashboard you can enable the Requested Password Reset email notification:

Navigate to Settings > Notifications
Create a new notification
Select the notification type Requested Password Reset and click Next Step
Enter a unique Event Name
Note: Jot down the event name as you have entered it. You will use this to map your event to the mailing in your email provider platform.
Select your medium as Email
Review and confirm by clicking to Create your notification
Log into your integrated email provider platform to create your template. Insert the reset password link placeholder into your template. See notification placeholders.
Configure your event name trigger and complete the setup.

Helpful links:

• Setup a custom event in Emma
• Setup an automated event API in Mailchimp
• Event notification placeholders

Both Emma and MailChimp require emails to be subscribed in order to send an email. This is a limitation that can result in some members not receiving their notification.