How Points Work
Earning points
There are four ways a member can earn points:
When a Member completes a transaction on a Spendgo integrated POS (online, in-store, or in-app), the Member can earn at a rate of 1 point per $1 spent. Points will be earned on the sum of all qualified items, rounded down to the nearest integer. For example:
| Item | Cost |
|---|---|
| Burger | 10.75 |
| Fries | 4.50 |
| Medium Soda | 2.00 |
| Subtotal | 17.25 |
| Points Earned | 17 |
A Member can add a transaction (and the associated points) in the Spendgo Member Portal.
Support can issue points to a Member. See how to add points to a Member in Dashboard.
Points offers promotions can be targeted to Members. See how to set up a points offer in Dashboard.
Earn rate
The most common earn rate is 1 point earned per $1 spent, less taxes, tip, discounts, other fees, and item exclusions.
Points are calculated based on the sum of qualified items and then rounding to the floor (e.g. $5.75+4.75=$10.50, rounded down to the nearest integer is 10). Points offers are then calculated based on this rounded down number.
It is possible to increase the earn rate for a limited time or at a specific time of day in the week to drive traffic to your stores. This can be accomplished with a Date & Time, Recurring, Purchase Total or Purchase Items campaign within your Dashboard.
Points exclusions
Item exclusions from points earn are configurable at the start of your program. These are items that will not earn points. For example, you may not want money loaded to Gift Cards to earn points.